Terms & Conditions

Preamble

These Terms and Conditions of Sale are entered into between:

The Company is the owner and publisher of the sales website accessible at www.hopperapp.com, hereinafter referred to as the “Website”, through which the Company sells, among other products, the end-user licenses for the reverse engineering software named Hopper Disassembler, hereinafter referred to as the "Software".

Article 1 – Legal Notice

The Software and the Website are published by Cryptic Apps SARL, registered at the French Registre du Commerce et de Sociétés de Lille, and located at Cappelle-en-Pévèle.
SIREN: 794 641 787
Share capital: 5000€
EU VAT number: FR23794641787

Cryptic Apps SARL can be reached Monday to Friday, from 9 a.m. to 6 p.m. CET, using the contact form available on the website.

Article 2 – Purpose

These Terms and Conditions govern the contractual relationship between the Company and the Customer and define the rights and obligations of the Parties with regard to the online sale of the end-user licenses, by the Company to the Customer through the Website.

Article 3 – Applicable Conditions

Please read these Terms and Conditions of Sale carefully. The Company reserves the right to modify the Terms and Conditions of Sale at any time, without prior notice and justification, on the sole condition that the new version is published on the Website. The Terms and Conditions are applicable in their current version when the Customer reads them and accepts them when ordering on the Website, without prejudice to any subsequent amendment of the Terms and Conditions.

The Customer acknowledges having read and accepted the Terms and Conditions prior to placing the order, by checking the appropriate box. Any order placed on the Website implies the Customer’s prior and unconditional acceptance of the current Terms and Conditions of Sale.

These Terms and Conditions of Sale are applicable with regard to the sale of the software end-user license by the Company to the Customer.

With regard to the contractual relations between the Company and the Customer, the Customer is considered a consumer within the meaning of French law. The Customer undertakes to act exclusively within the private sphere, for personal purposes that are unrelated to their business activity.

The Customer declares having full legal capacity to enter into contracts under French law.

Article 4 – Software License

The software end-user license entitles the Customer to use the Software within the strict limits of the rights granted.

The price of the software end-user license is indicated in euros, dollars and pounds sterling, including taxes, on the Website.

The Software license grants the Customer access to all the Software updates during a period of one year after the date of purchase. Any Customer who already has a software end-user license of the Software may acquire an update plan and benefit from updates for an extended period of one year.

Usage of the Software is subject to the End-User License Agreement.

The Company cannot be held responsible or liable for any duties and taxes that may be due under any foreign regulations applicable to the Customer. The Customer undertakes to pay these duties and taxes, and to guarantee and hold the Company harmless as such.

The Company reserves the right to modify the price of the software end-user license, including the update plan price, at any time, without prior notice and justification, on the sole condition that the new price is published on the Website. The applicable price is the price as indicated on the Website at the time of the order, without prejudice to any subsequent amendment by the Company.

Article 5 – Signature of the Contract

The Sales Contract between the Company and the Customer is deemed to have been entered into at the time of the order. To place an order, the Customer follows the following steps:

  1. The Customer adds the software end-user license to their shopping cart. The Customer acknowledges having read the terms of the Software end-user license.
  2. The Customer provides their personal information. The Customer undertakes to provide accurate information.
  3. The Customer proceeds with the payment. Before making the payment, the Customer acknowledges having read and accepted the Terms and Conditions of Sale. This commitment is indicated by ticking the appropriate box.
  4. Upon receipt of full payment of the order by the Company, the Customer receives their license file by email. An order confirmation email summaries the details and the total price of the order.

The Contract is deemed concluded between the Company and the Customer upon receipt by the Company of the full payment of the order.

Article 6 – Payment

Orders & Sales of software licenses are handled by the FastSpring company. Accepted payment methods depend on the FastSpring company and may change at any time in the future. Currently accepted methods are:

Some payment methods may be restricted to some region by FastSpring. In case of non-payment, the Customer is informed by email and the Sale Contract is not concluded.

Article 7 – Delivery

The software end-user license is available as a direct download. Upon receipt of full payment of the order by the Company, the Customer may access their license file. It can also be accessed later from the order confirmation email sent by the Company.

Article 8 – Refund and Right of Withdrawal

A free trial version is available on the Website so that the Customer can try the Software before making the purchase. We invite the Customer to test the software before purchasing a license, to ensure that it meets their expectations. All the features, except exports and saving are available in this trial version. The trial version limits a work session to 30 minutes of continuous work.

As a consequence of the availability of a trial version, refund of the software will be accepted only if the received license file has not been activated.

Customer Service :
For information or questions, please use the contact form available on the website. Office is open from Monday to Friday, 9:00 a.m. – 6:00 p.m. CET.

Article 9 – Guarantees

The Company is bound by legal guarantees as provided by the French law in force. In addition, the Company is also bound by a guarantee of conformity as provided for in Articles L217-4 et seq. of the French Consumer Code, as well as a guarantee against hidden defects as provided for in Articles 1641 et seq. of the French Civil Code

Article 10 – Liability

As part of the remote selling process set up through the Website, the Company is bound by a single obligation of best efforts. The Company is in no way liable for any damages resulting from the fraudulent use of the network by a third party. The Company is in no way responsible for the proper functioning of the Customer’s network.

The Company is in no way responsible for the wrong choice or misuse of the Software end-user license by the Customer. In this regard, the Customer acknowledges having read the end-user license agreement, and, where applicable, the conditions of use of the associated installation disc as mentioned on the Website, prior to placing the order. The Customer also acknowledges that they are aware of the required configuration and the number of computers authorized for the installation of the Software, such information being mentioned on the Website.

Article 11 – Governing Law

These Terms and Conditions of Use and Sale are subject to French law. The execution and interpretation of these Terms and Conditions fall within the jurisdiction of the French courts. In case of dispute, the competent court shall be that of the domicile of the Company.

If these Terms and Conditions of Use and Sale are translated into any other language and if there is a contradiction between the original version of this document and its translation, the French version hereof shall prevail, to the extent that such contradiction is the result of a translation error.